The Hub Blog

Blog Post #2:  Our Journey

Our Journey

9/20/2017

Though we opened in 2015, the vision for The Hub was formulated over the course of nearly two decades. On one hand, we had a lifelong convenience retailer wanting to use his many years of experience to start his own concept (myself).  On the other hand we had an innovative business man who had this piece of land with a vague idea on what to do with it (Chris Fitterer).  Fate brought these two forces together in 2013, and a unique synergy was immediately formed.  
 
When The Hub was planned and designed, we tried to do everything with you, our customer, in mind.  We believed that if we could deliver a product that was indispensable to the public (even if they didn't know they needed it in the first place), we could build a successful business.  So came our plans for a business focused on fresh food and not tobacco and liquor and indulgent snacks like most stores in the area.  So came wide shopping aisles, high-end restrooms, ample security, healthy snacks, and smiling team members eager to serve.  We aim to be in the 90th percentile in hourly wages in the retail channel in order to attract the highest quality workers.  In addition, it was important to us to be deeply imbedded in the communities in which we do business.  
 
Our first store in Dickinson opened on January 8, 2015 in the middle of a whiteout blizzard.  You all didn't disappoint us, as the doors swung open at a pace we never expected.  Looking back, we may have done a few things differently in Dickinson, but we're certainly proud of the product we off you every day.  We also know that we can't rest on our laurels -- that we need to be focused on continuous improvement every day.  Why?  Because you deserve it, and we owe it to you.
 
In August of 2016 we acquired two stores in Beulah and Hazen, ND.  We have been running them 'as is' for a year, but we're chomping at the bit to bring those communities a true Hub experience.  God willing, we'll start that process in the spring of 2018.
 
As for the future, we'd like to add many more locations.  We're interested in acquisitions, ground-up builds, and expansion through other channels, like our concessions operations within Dickinson State University.  
 
Rest assured, we're going to continue our growth with a focus on evolving consumer demands.  We're going to continue to recruit, hire, and develop the best retail talent in the area.  We're going to refine our company culture to impact the lives of all of our team members.  We're glad to be here, and we're thrilled to serve you each and every day.
 
 

  jaredsigtransparent.png

Jared Scheeler

Managing Partner

 

(Next time: Team Member Profile - Melanie Stradling (Dickinson))

 

 _______________________________________________________________________________________

Blog Post #1:  Relationships   

Our Hub is Your Hub

August 4, 2017        

 

Happy Summer to all of The Hub’s wonderful fans! 

 

One of the many things that we cherish at The Hub is the connections and relationships we have with our customers, suppliers, and the community at large.  In fact, the importance of relationships is directly written into our company mission statement

 

Healthy relationships include a sustained effort in the area of communication, and that’s what brings us together today.  This blog has been started with an objective of personifying our company; to tell the stories of not just what we are, but who we are.  Sure, we like to think that The Hub offers much more than what you’d expect from a standard convenience retailer, and all of that is great and fun.  In fact, you’ll hear me write about some of those things in the future.  However, it’s who we are - from our people to our culture - that is truly our strength. 

 

I’ll do my best to keep these posts short, but insightful.  Educational, yet entertaining.  At the end of the day I hope I can help you, our wonderful fans, to have a greater glimpse into life at The Hub.  I may talk about car washes, philanthropy, or current events.  I might delve into my personal life or those of our team members.  Heck, I will probably someday write about why we use the term “team members” instead of “employees” and why it even matters. 

 

You already know a lot about what The Hub is.  Now it’s time to learn who The Hub is.  We’re thrilled to have this opportunity to strengthen our relationships with each and every one of you.  Thank you.

 

  jaredsigtransparent.png

Jared Scheeler

Managing Partner

 

(Next time:  From the birth of The Hub until today…)